Hospitality Industry – Digital Marketing Case Study

Hospitality Industry – Digital Marketing Case Study

With a deep understanding of local markets and buyer behavior, I build Google Ads campaigns that deliver leads, traffic, and real business results.

About the Client

A leading player in the hospitality manufacturing & renovation industry, this company has over 45 years of experience in hotel room renovation and custom case goods manufacturing. With a track record of furnishing 8,000+ rooms and operating cutting-edge manufacturing units, their B2B clientele spans across India and UAE.

Sample Work Organic

Sample Report -1

Sample Report -2

My Role

As a Digital Marketing Head, I was responsible for crafting and executing a result-driven digital strategy that would:

  • Build a professional and trustworthy online brand

  • Generate qualified B2B leads

  • Enhance organic presence and paid campaign efficiency

  • Improve overall digital ROI


❗ Challenges Faced

  • Low website visibility and negligible SEO

  • Unoptimized and inconsistent social media presence

  • Poor conversion from ads and traffic

  • Lack of clear content and brand communication

Strategy & Solutions Implemented

1. Brand Identity & Digital Positioning

  • Defined content pillars like Quality, Experience, Innovation & Trust.

  • Created brand-consistent creatives, Reels, and testimonials.

2. SEO & Website Optimization

  • Fixed technical SEO issues and improved performance scores.

  • Integrated GSC, GA4, and schema markups for better crawling and insights.

3. Social Media Growth (LinkedIn, Instagram, Facebook)

  • Developed a monthly content calendar

  • Focused on:

    • Factory and project showcase

    • Behind-the-scenes manufacturing videos

    • Employee and client spotlight

4. Paid Campaigns (Google & Meta)

  • Launched search ads and display retargeting targeting decision-makers in hotels and resorts.

  • Setup Meta lead ads for inquiries and portfolio downloads.

5. Lead Nurturing

  • Built custom email sequences and WhatsApp follow-ups for B2B outreach.

  • Improved CRM segmentation for personalized messaging.

Performance Snapshot

Industry
Domain Authority (DA)
Backlinks
Organic Keywords
Referring Domain
Hospitality B2B
5
4100+
4
262

Note: Data captured during the campaign term.

Key Results Achieved in 3 Months

Metric
Before
After
Growth
Website Traffic
~1,200
5,500+
+358%
B2B Inquiries
~50/month
220+
+340%
Facebook Followers
~200
880+
+340%
LinkedIn Followers
~90
230+
+156%
Instagram Followers
~150
590+
+293%
Google Reviews
NA
2
Trust ↑
Meta Ads
NA
4.8x
-
Email CTR
NA
4.3%
-

Tools Used

  • Meta Business Suite, Google Ads, Looker Studio

  • Google Analytics (GA4), Search Console

  • CapCut, Canva, Mailchimp, Ubersuggest, Ahrefs

Learnings & Takeaways

  • Visual storytelling and client-centric Reels boosted engagement drastically.

  • Paid ads paired with a proper retargeting funnel yielded maximum B2B conversions.

  • Consistent SEO efforts and technical enhancements laid the foundation for long-term growth.

Deliverables Provided

  • Full-Funnel Digital Strategy

  • SEO Audit + On-page Fixes

  • Content Calendar & Design

  • Paid Campaign Setup & Reports

  • Email & WhatsApp Automation Flows

  • Reporting Dashboard via Looker Studio

Confidentiality

Due to NDA obligations, client name and sensitive business data are anonymized. All performance metrics and work details reflect real campaign execution and outcomes.

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